
The SELLER is required to deliver a PRODUCT that complies with the expected use of a similar good and corresponding to the description given on the SITE. present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling Ģ ° Or have the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted. correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model

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He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to him by the contract or has been carried out under his responsibility. »Īrticle L.211-5 of the Consumer Code : To be in conformity with the contract, the good must:ġ ° Be suitable for the use usually expected of a similar good and, if applicable: If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, he will obtain a refund of all sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of payment.Īrticle L.211-4 of the Consumer Code : "The seller is required to deliver a good in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. The SELLER may, at the request of the CUSTOMER:Įither offer to ship all PRODUCTS at the same time as soon as the PRODUCTS out of stock are available again,Įither proceed to a partial shipment of the PRODUCTS available at first, then to the shipment of the rest of the order when the other PRODUCTS will be available, subject to clear information concerning the additional transport costs that may be incurred,Įither offer an alternative PRODUCT of equivalent quality and price, accepted by the CUSTOMER. In any case, if the unavailability has not been indicated at the time of the order, the SELLER undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable. CUSTOMERS may also be informed of the restocking of a PRODUCT by the SELLER. The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. The CUSTOMER must also select the chosen delivery method. Orders placed must include all the information necessary for the proper processing of the order. For PRODUCTS for which options are available, these specific references appear when the right options have been selected. The CUSTOMER may then proceed to the payment of the PRODUCTS by following the instructions on the SITE and provide all the information necessary for the invoicing and DELIVERY of the PRODUCTS. The CUSTOMER is invited to check the content of his order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content. Once the CUSTOMER has validated the contents of the basket and has identified / registered, an online form will be displayed to him automatically completed and summarizing the price, applicable taxes and, if applicable, delivery costs.


If the CLIENT has not yet done so, he will then be asked to identify himself or register. Once the PRODUCTS have been selected and placed in his basket, the CUSTOMER must click on the basket and check that the content of his order is correct. The SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, his identity, eligibility and the information provided. The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate and up-to-date. The CUSTOMER may also contact the SELLER's sales department at any time by e-mail, at the address in order to obtain information on the status of his order. The tracking of DELIVERIES can, if necessary, be carried out using the online tracking tools of some carriers. The CUSTOMER can check on the SITE the status of his order. The sign (*) indicates the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER. The CLIENT will be invited to provide information allowing him to be identified by completing the form available on the SITE.

To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives.
